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| Behind the theatre is the Hawthorne Municipal Ramp above the Greyhound Bus station that has convenient accessible parking spots. This ramp is connected to the theatre by skyway; the entrance to the ramp is at the confluence of Ninth street, Hawthorne Avenue and 1st avenue. The Skyway is on the 3rd level and enters the theatre at the balcony level. Patrons may also be dropped off on the Ninth Street corner and valet parking is available to patrons of the restaurant Solara adjacent to the theatre. Remember, southbound Hennepin Avenue is reserved for buses and taxis only. |
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| There is a parking ramp below the La Salle Plaza complex which contains the State Theatre; the entrance is on Ninth Street between the Oakwood Apartments entrance and the YMCA entrance. Take the elevator to the street level; turn right, the theatre entrance is down the promenade and to the right. There are also two parking ramps connected to the La Salle Plaza complex by skyway, the Highland Bank Court ramp on La Salle between 8th and Ninth Streets and the Downtown Auto Park on La Salle and Ninth Street. Patrons may be dropped off in front of the theatre on northbound Hennepin Avenue after 6pm on weeknights and all day on weekends. Valet parking is available to patrons of the Capital Grille adjacent to the Theatre on 8th street. Remember, southbound Hennepin Avenue is reserved for buses and taxis only. |
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| There is a surface lot next to the theatre with entrances on Hennepin Avenue and on 8th Street. There are also convenient ramps at E-block and City Center (enter on 7th Street) and at the Park and Shop Ramp next to Marshall Fields and the Radisson Hotel (enter from 7th or 8th Street or Hennepin Avenue) and also at the Seventh Street municipal ramp. Patrons may be dropped off on the 7th street corner. Remember, southbound Hennepin Avenue is reserved for buses and taxis only. |
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| All theatres have wheelchair accessible restrooms available and many offer baby changing stations. There are also private accessible restrooms located in the main lobby of the State and the Orpheum and on the lower level of the Pantages that can accommodate an attendant. |
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| In accordance with the Americans with Disabilities Act, the State, Orpheum and Pantages Theatres are dedicated to providing persons with disabilities the necessary measures to allow for a comfortable and enjoyable experience. Information regarding particular needs of individual patrons is important to us; please contact the Box Office directly at or by calling 612-339-7007 with any questions or concerns regarding your individual needs. |
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| All three theatres offer accessible seating in various areas depending on ticket prices. Tickets for these sections are not available for the general public but will be released for general sale when no two adjacent seats are available in the given price level. Seating is provided on a flat, level area that has padded armchairs that may be removed when access by a wheelchair is required. Each guest who requires accessible seating may purchase an additional adjacent seat for a companion; additional party members will be seated nearby or in other seating, special consideration will be given to families for children's productions. Please be sure to request accessible areas at the time of your ticket purchase. Accessible seating is available for purchase at the Box Office in person, over the phone through Ticketmaster, via the web at www.ticketmaster.com or through . |
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| The Orpheum and Pantages offer wheelchair accessible main floor, loge and balcony seating areas that may be accessed by elevator. The State Theatre does not have an elevator for access to loge and balcony sections, all wheelchair accessible areas are located on the main floor. If the guest is able to transfer from their wheelchair to fixed seats, keep in mind that the wheelchair will then be taken to the outer lobby to comply with local Fire Code regulations. At the end of the performance an usher will return the wheelchair to the guest. We do not recommend transferring to fixed seats unless absolutely necessary due to possible emergency evacuation. |
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| If a guest does not utilize a wheelchair, but needs assistance walking from the lobby to their seat, please call the Box Office in advance or e-mail to arrange for the use of our house wheelchair. Please understand that our staff is unable to physically assist guests. |
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| There are also a limited number of armless chairs available for larger guests in the accessible areas, please contact an usher to transfer to an armless chair if required. |
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| ASL interpretation is available for all events at the theatres for our hearing impaired guests. Our Broadway Season has one interpreted performance of each show scheduled; all other events must have interpretation requested in advance. When scheduling an interpreter for a non-Broadway event, we ask that you allow at least two weeks advance notice to secure interpreters. For a listing of currently scheduled interpreted events please see the list below or call our access hotline at 612-373-5650. To schedule interpretation, please contact the Box Office at or by calling 612-339-7007 or TTY/TDD 612-373-5655. For the Broadway season shows, special areas are set aside in all price levels for ASL guests to be able to view the interpreter and the stage at the best possible angle; seats in this area are limited. |
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| Click here for currently requested and scheduled ASL interpreted and/or Audio Described events. |
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| A limited number of portable listening devices that amplify the sound from the stage are available free of charge from any usher for all events, an ID will be held while the equipment is in your possession. |
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| Audio description services are available by request for our visually impaired guests. Description of actions on the stage are performed by a qualified describer who uses a microphone and a wireless unit that is transmitted to a small device much like a walkman which the guest uses to hear through earphones. Guests requiring this service are asked to allow at least two weeks advance notice to secure a describer. For a listing of described events please see the list below or call our access hotline at 612-373-5650. To schedule audio description, please contact the Box Office at or by calling 612-339-7007 or TTY/TDD 612-373-5655. |
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| All theatres have wheelchair accessible restrooms available and many offer baby changing stations. There are also private accessible restrooms located in the main lobby of the State and the Orpheum and on the lower level of the Pantages that can accommodate an attendant. |
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| Click here for currently requested and scheduled ASL interpreted and/or Audio Described events. |
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| Binoculars are available for purchase at all upper level beverage stations. |
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| The use of cameras or other types of recording equipment is strictly prohibited. |
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| For one night events, please check the event description for postponements or cancellations. |
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| The ringing of cellular phones or pagers can be highly disruptive during a performance. These devices should be turned off or turned to vibrate mode while at the theatre. If necessary, a cellular phone or pager can be monitored by the Event Manager. |
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| Children under the age of six are encouraged to attend the theatres only for special children's events. Everyone entering the theatre must have a ticket. For the comfort and enjoyment of all guests, children who are disruptive to other guests will be asked to leave the seating area. Infants will not be allowed admission to Broadway performances. |
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| Hennepin Theatre Trust's education department strives to engage audiences of all ages through a variety of educational and outreach programs. Click here to learn more. |
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| The telephone number for emergency messages is: (612) 339-7007, ext 450. Emergency messages are delivered immediately during performances when seat locations are known. Persons expecting emergency messages are asked to leave their seat locations in advance with the calling party and with the Box Office upon arrival. |
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| Tickets may be exchanged to another performance of the same show in person at the box office at least 24 hours prior to the currently scheduled performance. Exchanges are subject to availability, and are assessed a $5.00 per ticket exchange fee. If the patron exchanges into a more expensive performance, they must pay the difference in ticket price. There is no refund for exchanging into a less expensive performance. There are NO exchanges on Group Sales or Comp tickets. |
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| First aid supplies are available at all theatres. Ask any usher for assistance. There is a security officer trained in CPR and First Aid on duty at every performance from the time the lobbies open until all guests have exited. |
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| Bringing your group to the Hennepin Theatre District is easy! Our standard group minimum is 20 people, but may vary with each performance. Click here to learn more. |
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| Hennepin Theatre Trust is a not-for-profit performing arts organization dedicated to the cultural and economic vitality of the Hennepin Theatre District. In addition to serving as the presenter of a wide array of theatre, dance, music and comedy productions, the Trust is also responsible for the oversight, maintenance and capital improvements to the State, Orpheum and Pantages Theatres. For more information on the Trust, please visit www.HennepinTheatreTrust.org. |
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| Lobbies are open to the public approximately one hour prior to showtime. Theatre seating traditionally begins 30 minutes prior to showtime. |
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| Please notify any usher immediately upon discovery of lost or found articles. After a performance, you may call to Box Office at (612) 339-7007. |
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| Hennepin Theatre Trust Members experience special benefits and have access to exclusive events while also supporting the Trust's education programming and the preservation of the State, Orpheum and Pantages Theatres. Click here to learn more about membership. |
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| Season Tickets and flexible "Pick Your Package" options are available for Hennepin Theatre Trust's Broadway series. Click here to learn more. |
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| Ticketmaster is the ONLY authorized ticketing agent for the State, Orpheum, Pantages and Hennepin Stages Theatres. If you purchase tickets from an unauthorized agent in the secondary market (Scalper, Ticket Broker, eBay, etc) you risk purchasing counterfeit or invalid tickets. |
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| Guests arriving after the start of the performance will be seated at the discretion of management, in accordance to the wishes of the performing company. These times vary with each production. Please plan to allow plenty of time for parking. |
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| View seating charts for the State, Orpheum and Pantages Theatres. |
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| The State, Orpheum & Pantages Theatres & their lobbies are entirely smoke-free. |
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| Taxi service may be requested through any usher or at the Box Office. |
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| Tickets can be purchased in person at the State Theatre Box Office, by phone through the Ticketmaster Artsline, online through Ticketmaster.com or through Ticketmaster outlets. Learn more about purchasing tickets. |
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| In cases of inclement weather, most shows will go on as scheduled. Visit the event page for the show you are scheduled to attend or call the box office at 612-339-7007 for the latest updates. |
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